Dispute resolution procedures vare greatly from dispute to dispute, and one payment method to another.
When a dispute is raised, the escrowed cryptocurrency being traded can only be released by a dispute resolution manager. It is up to this manager to determine who the crypto is released to.
The first thing that happens when a dispute is raised, is a resolution manager will look through the terms and conditions of the trade, and chat between users. This way the manager can get an overview on whether payment details have been shared, payment has been claimed to have been made, and any other information shared. This is why it is very important to discuss all aspects of the trade and payment details in the chat on the LocalCoinSwap platform, and not on any 3rd party communication app.
From there the manager may request evidence from each user regarding the payment. The evidence required will depend on the payment method used. This, and possibly further evidence will be used in order for the dispute resolution manager to come to a determination on the outcome.
Comments
2 comments
Very unprofessionally done. I disputed a trade where the other user claimed my cards was invalid after he redeemed, (they was valid cards) and long story short the dispute was ruled in his favor.. so he got 950$ worth of my apple gift cards and his crypto back from escrow with 0 chance for me to even present any of the evidence I have (directly from Apple)
same thing happened with me , Bunch of liars and scammers on this site, Anyone reading this , do not use this scam site
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