I referred a user who completed an ETH or ERC20 token trade yet I have not received my referral payment yet.

LocalCoinSwap is a multi-custodial platform so the referral payments work a little differently for custodial vs non-custodial trades. This is due to the blockchain transaction fees involved in paying out many small referral payments for non-custodial trades.

If a user you refer completes a custodial (BTC or Dash) trade where you are entitled to a referral payment for, you will receive the crypto in your wallet instantly once the trade is complete. 

Given the recent non-custodial updates on LocalCoinSwap, the referral payments system is not yet operational for non-custodial currencies (ETH and ETH-based tokens). Once non-custodial BTC trading goes live (coming soon) the referral system will be adapted to work for all cryptocurrencies. 

No need to worry about missed payments. We are keeping track of all outstanding referral payments and once the new system is implemented, all owed referrals will be paid!