How long do withdrawals take?

While withdrawals are typically processed immediately, it does take time for transactions to confirm on-chain. Withdrawals of Ethereum and ERC20 tokens or BEP20 tokens on BNB Smart Chain usually arrive in your wallet within 30 minutes, and withdrawals of BTC within 2 hours (often much less). Occasionally this can take longer due to unusually high network activity or when there are many site withdrawals around the same time.

If you haven’t received your withdrawal in 6 hours, please contact support and we will look into it and assist you in getting the situation resolved.